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Case Studies


“The biggest challenge to date is the financial part of running your own business. I was working with the Business Factory which put me on the New Enterprise Allowance (NEA) scheme, this helped so much and I had the most amazing business advisor, Nicky Burke. She helped push and guide me through any downfalls and gave advice when I really needed it.”

Check out Rebecca Scope of Penny Elizabeth Photography’s story here

Penny Elizabeth Photography

“North Tyneside is an amazing place to run a business. Not only have we received so much support from The Business Factory, but we have such an amazing network of small local businesses that support each other so much, no matter what the business. We have met some fabulous business and work alongside quite a few of them. Of course we have a fabulous coast and marine animals!!! We are very lucky to live in North Tyneside.”

Check out the story of Nicola Everitt’s Rockpool School

Rockpool School

We would like to thank the Business Factory for all your support in our first year. The courses you provide continue to be an invaluable resource to us and certainly made a difference. The service that you offer to local businesses is fantastic and long may it continue.

Edens Cafe

Sometimes all you need is reassurance from an independent party that what you are looking to create is a viable business option.

Button Beauty Academy

People often have the technical skills and ability to deliver a first class service but lack the experience of running a business, which is exactly where The Business Factory expert team can help.

Blue Bandit Media

“The level of support from The Business Factory in North Shields and The North Tyneside Business Forum has been incredible. From the very start I was assigned a mentor who has pushed me out of my comfort zone to really get results.”

Check out the story of Michael James web Design here

Michael James Web Design

Quadrant Leisure has taken over the management of the gym based inside the local authority’s John Willie Sam’s Centre in Dudley and is looking to build on its success as a community resource. As a community interest company we will be keeping our prices accessible.

Check out the Quadrant Leisure story

Quadrant Leisure CIC

From the Business Factory we have received training, support, the opportunity for networking and one to one encouragement and information.

The Fostering Company

They offered us the opportunity to attend some fantastic courses which really helped us to position our offering and identified a number of potential business opportunities we should explore. But the best thing they provided us with was the confidence and belief in our idea and that what we hoped to achieve was not beyond reach, just required lots of hard work and effort.

Dotty and Dibble

“North Tyneside Council have been incredibly supportive and the Early Years team in particular have been amazing. We have been assigned a link officer (Karen Maughan) who has answered any questions we have had. North Tyneside also has so many businesses which all seem to help each other.”

Check out the story of Little Acorns Childcare here.

Little Acorns Childcare

Having the support of Janice Ross, my business advisor has been absolutely essential in keeping the business on an even keel.  I consider Janice to be a friend as well as mentor and she has worked on all aspects of Happy Planet with me.

Check out the Happy Planet story

Happy Planet Studio and Gallery 

I’ve always known that we have such amazing independent artists and craftspeople right here in the region that often go unnoticed by retailers and consequently, customers and I wanted to look at ways to provide a retail platform that collectively profiled their amazing work.

Check out their story now

For the Love of the North

“Child care has always been my vocation,” said Joanne. “After working my way up to the position of nursery manager, I decided this was something I wanted to do for myself.”

Footprints Day Nursery

The Business Factory has been a great source of support for us, helping us to prepare fully for the challenges of running our own business.

The specialist marketing support that they have provided has helped us to really cement our offering and instil us with increased confidence to drive the business forward.

Leaf Training Limited

My plan from day one has been to grow the business and my business adviser has been wonderful at helping me to look at the opportunities to expand in the future.  She has really made me consider every aspect of the business, from short-term opportunities to long-term challenges so I feel ready and prepared to take-on the challenges of running my own enterprise.

Slinga Fitness

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