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Essential Human Resource Skills (inc ‘Can I really say that?’) | Wednesday 17th July at 9.30am at Royal Quays Business Centre

17th July 2019 @ 9:30 am - 12:30 pm


Employing staff may be the biggest investment you take on and clear communication with your employees makes life so much easier. Especially when it comes to addressing HR and preventing people problems.

So what gets in the way? So many times we hear business owners, faced with employee issues, say to us “Can I really say that?” or “Do I really have to do that?”

Delivered by Jayne Hart, Director of The HR Dept Newcastle, this practical session will provide you with the knowledge and confidence to be able to do and say the things you thought you couldn’t. She will offer reassurances that YES- you CAN say that! Jayne will explain your responsibilities as an employer and how to manage your HR function from the beginning to the end of employment.

This workshop will cover:

• Getting the contractual terms right for the business
• Recruiting – how to attract talent
• Harassment, Bullying and Banter – the risk
• Discrimination risks
• Disciplinary and Grievance
• Managing poor performance and behavioural issues
• Understanding your Duty of Care
• What the costs could be of ‘getting it wrong’ if you receive an Employment Tribunal claim

About Jayne Hart

Jayne Hart heads HR Dept Newcastle. She has extensive experience working with both small businesses, public sector and charities. Jayne and her team understand the unique challenges small businesses face and have developed a full HR and employment law service to meet these demands.

This workshop is open to North Tyneside business and residents only due to the funding criteria.


Royal Quays Business Centre
Coble Dene, North Shields
Newcastle upon Tyne, Tyne and Wear NE29 6DE United Kingdom


The Business Factory
0191 605 3110